Phakamisana Burial Society is committed to protecting the privacy and personal information of our members, website visitors, and stakeholders.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our services.

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information

• Full name

• Identity number or identification documents

• Contact details (phone number and email address)

• Residential address

Membership Information

• Details related to burial society membership

• Beneficiary or dependent information

• Contribution and policy-related information

Website Information

When you visit our website, we may collect certain technical information such as:

• IP address

• Browser type

• Pages visited

• Date and time of visits

This information helps us improve the functionality and performance of our website.

How We Use Your Information

We use personal information for the following purposes:

• To process membership applications

• To administer burial society benefits

• To manage contributions and claims

• To communicate important information to members

• To respond to enquiries and provide support

• To comply with legal and regulatory requirements

• To improve our website and services

We only collect information that is necessary for these purposes.

Sharing of Personal Information

We respect your privacy and do not sell or rent your personal information.

However, your information may be shared with trusted third parties where necessary, including:

• Insurance partners and underwriting providers

• Service providers assisting with administrative functions

• Legal or regulatory authorities where required by law

Phakamisana Burial Society works with Meerkat as its underwriting partner to ensure secure and reliable claims processing.

All third parties are expected to maintain appropriate confidentiality and security standards.

Protection of Personal Information

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorized access

• Loss or damage

• Misuse or disclosure

Access to personal information is restricted to authorized personnel who require it to perform their duties.

Retention of Information

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal or regulatory obligations

• Maintain accurate membership and financial records

Once the information is no longer required, it will be securely deleted or destroyed.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information held by us

• Request correction or updating of your personal information

• Request deletion of personal information where legally permissible

• Withdraw consent where applicable

Requests regarding personal information may be submitted using the contact details provided below.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

For more information on how cookies are used, please refer to our Cookie Policy.

Updates to This Policy

Phakamisana Burial Society may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Phakamisana Burial Society

📞 Call / WhatsApp:
083 427 5663

📧 Email:
info@phakamisana.co.za